Legal

Privacy Policy

Last updated: 04 March 2026

Introduction

Zyracore ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zyracore.co.uk or engage our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Contact us via email or contact forms
  • Request a quote or consultation
  • Subscribe to our newsletter (if applicable)
  • Engage our services

This may include: name, email address, phone number, company name, project details, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Date and time of visit

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Provide quotes and deliver our services
  • Improve our website and services
  • Analyse website usage and performance
  • Send service updates and marketing communications (with your consent)
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Analytics Cookies

We use Google Analytics to understand how visitors use our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

Learn more about Google's privacy practices. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Third-Party Services

Hosting

Our website is hosted on Cloudflare Pages. Data is processed in accordance with Cloudflare's privacy policy.

Analytics

We use Google Analytics and Cloudflare Analytics to analyse website traffic. These services use cookies and collect information in accordance with their respective privacy policies.

Email Communications

When you contact us via email, your messages are processed through standard email infrastructure. We retain correspondence as necessary for business purposes and legal obligations.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  • Contact enquiries: 2 years from last contact
  • Client project data: 6 years after project completion (for accounting/legal purposes)
  • Analytics data: 26 months (Google Analytics default)

Your Data Protection Rights (UK GDPR)

Under UK GDPR, you have the following rights:

  • Right of access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data
  • Right to restrict processing: Request limitation of data processing
  • Right to data portability: Request transfer of your data
  • Right to object: Object to processing of your data
  • Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us at hello@zyracore.co.uk.

Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place when transferring data internationally, in accordance with UK GDPR requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Zyracore

Email: hello@zyracore.co.uk

Location: Derby & Nottingham, United Kingdom

Right to Complain

If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Information Commissioner's Office

Website: ico.org.uk

Helpline: 0303 123 1113